Privacy & Refund Policy

 

Privacy & Refund Policy

Last updated: [10/6/2025]

Privacy Policy

At MSC Goa, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, professional details, etc.

  • Payment Information: Billing address and transaction details (processed securely via third-party payment gateways).

  • Usage Data: IP address, browser type, pages visited, and other analytics data.

2. How We Use Your Information

We use your information to:

  • Provide and manage your membership.

  • Send updates, newsletters, and important announcements.

  • Improve our services and website experience.

  • Process payments and issue invoices.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted partners (such as event organizers or IT service providers) solely for operational purposes under confidentiality agreements.

4. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

5. Your Rights

You may request to:

  • View, update, or delete your personal data.

  • Unsubscribe from our communications at any time.

To exercise your rights, please contact us at: [mscgoapatron@gmail.com].

Refund Policy

We value your membership and aim to provide transparent and fair refund practices.

1. Membership Fees

  • Membership fees are non-refundable, except in cases of duplicate payments or billing errors.

  • If you choose to cancel your membership mid-term, no partial refunds will be issued.

2. Event Fees

  • Refunds for paid events or workshops will be processed only if the cancellation is made at least 7 days prior to the event date.

  • No refunds will be given for no-shows or last-minute cancellations unless otherwise stated.

3. Digital Products or Services

  • All sales of digital content, downloadable resources, or virtual services are final and non-refundable, unless explicitly mentioned.

4. Refund Request Process

To request a refund (where eligible), please contact us with:

  • Your name

  • Transaction ID or invoice number

  • Reason for the refund

We aim to respond within 5–7 business days of receiving your request.

Email us at: [mscgoapatron@gmail.com]

If you have any questions regarding this policy, feel free to contact us. Your trust matters to us, and we’re here to help.